Terms of use & Privacy Policy

The website www.kaftani.gr is the online store, which is the online presence of the company under the name MOURVETIDOU ANASTASIA with the distinctive name “Kaftani Summer Clothes”, VAT No: 140490922. The registered office of the company is located at Thessaloniki (Address: Filippou 2, Oreokastro, Post Code 57013, Τel: 6945101701, Εmail: info@kaftani.gr)

The use of the www.kaftani.gr electronic pages and services by the visitor / user implies its unconditional agreement with the following terms of use, which apply to all content contained on its website. Continuing to use www.kaftani.gr even after any changes means the unconditional acceptance by the visitor / user of these terms. Accessing, browsing, using or registering on the website is proof that the visitor / user has read, understood and agreed to and agrees with these terms and conditions. If you do not agree to be bound by these terms and conditions and you are bound by them, you should not use this website.

The following terms and conditions consist the terms with which Kaftani Summer Clothes , hereinafter referred to as “the company” transacts in compliance with the principle of bona fide and L/ 2251/1994 regarding the consumer’s protection.

1. Terms & Conditions

The company reserves the right to unitarily and without any notice amend or renew the present terms and conditions and thus, all transactions conducted via its e-shop in accordance with its needs and commercial laws. The company undertakes the obligation to inform the users for any amendments and changes via the website of the present e-shop.

2. Information & Products Provided

The company is bound as far as the completeness and validity of information supplied in this website are concerned. The accuracy of the data and characteristics concerning products and services are concerned are accurate as can be, subject to any technical or printing errors that might unintentionally arise, or for any discontinuation of the website function due to force majeure.

3. Limitation of Liability

The company cannot guarantee the availability of products but it does guarantee the end customer that one will be informed when a given product is unavailable the company is only liable for fraud and gross negligence in the case of delay of delivery of the products ordered and for the information supplied by or the services provided via its website.

4. Rights of Intellectual Property

The whole of the contents displayed on www.kaftani.gr , including images, graphics, photos, designs, texts, services provided and products, consist the intellectual property of the company. which is protected by the relevant provisions Greek Law, European Law and international conventions. It is prohibited to copy, analog/digitally record and mechanically reproduce, distribute, transfer, download (other than the permitted images and information), alter, resell, create of produce work that will mislead customers as far as the actual provider of the contents of the website is concerned. Any reproduction, reprinting, transfer, announcement, spreading off or transmission, or any other use of the contents by any means or way for commercial use of the contents by means or way of commercial or other reasons, is only permitted after the previous written consent of the company. Names, logos, images and distinctive marks representing the company and its products, and/or services are the exclusive trading and distinctive marks of the company, and are protected by the Greek, Communal and International laws on commercial marks and industrial and intellectual property and illegal competition.

5. User’s Obligation

The users of our website accept, consent and stipulate that, they will make lawful use of the site. The purchase of merchandises via our e-shop is only permitted to users that have the legal right to conclude contracts and contractual ability as provided by Greek legislation. The users further accept that, they will not use our websites and e-shop for the sending, publishing, e-mailing or transferring information through any means of text that is illegal, prejudiced, threatening, insulting, bothersome, defamatory, rude, shameful, that violates the right of confidentiality of another person, shows maliciousness or express racial, national or other discriminations and may cause damage to minor age by any way. Information is not entitled to be transmitted in accordance with the legislation or contractual or managerial relationships (such as internal information, proprietary and confidential information or covered with confidentiality agreements), violates any patent, commercial secret, intellectual rights or other third parties proprietary rights, contains software virus or any other codes, records or programs designed with the purpose to discontinue, cause damage, destruction or obstruction of any software or computer material operation, or violates intentionally or unintentionally the Greek and communal legislation in force and their provisions, that may disturb by any means and contents third parties, being used for the gathering or saving of users personal data. The purchase of merchandise via our e-shop is only permitted to users that have legal right to conclude contracts and contractual ability as provided by the Greek legislation.

6. Security

The company acknowledges the importance of the issue regarding the safety of the users personal data and its e-transactions taking all necessary measures with the most modern and advanced methods securing in this way its maximum possible safety. All information relating with personal data and transactions are considered safe and confidential.

Secure Payments: all payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Confidentiality of transactions: The same principles that apply to in-store transactions are in force in the case of e-commerce. All information transferred from the user/member is confidential and the company takes all necessary measures so that its use is made only to the extent that is essential for the services provided. If it is absolutely necessary as e.g. for the processing of applications. the company does not disclose the data of the customers and their transactions unless it has a written authorization from you, or when a Court’s judgment orders it, or through the decision of another public authority. No information is used from third parties. You may ask any data that are kept from you and their correction as well in case you can document the existence of an error. For your own safety, you must handle all the information provided via the service as confidential and secret and to avoid disclosure to third parties.

7. Protection of Personal Data

During your visit to the pages of the site www.kaftani.gr you may be requested to declare your identity particulars (full name, occupation, e-mail, address for products delivery, telephone ) in order to process your orders in accordance with the provisions of L.2472/1997 re “protection of individual from the process of personal data” and L.3471/2006 “protection of personal data and private life in the e-communication”. The design of the present site allows the users to visit without disclosing any personal information. The declaration of a user’s personal data is necessary only when one places an order, or is a member , or if one wants to communicate with the company via email. Any personal data declared in any of the pages and services of our internet sites are solely and exclusively kept for reasons concerning your transactions with us, improvement of the services provided and securing operation of the corresponding service and the use of such information is not allowed to be used by any third party (except the law requires so for the competent solely authorities). For any inquiry or declaration relating to these issues please contact us by emailing info@kaftani.gr . The user reserves the right to be informed at any time regarding the existence of his/her personal file and/or objection to the further process of its data or correction of such and for information and amendment of the said data in accordance with the legislation in force for the protection of personal data.

8. Use of Cookies

The www.kaftani.gr uses cookies to improve and facilitate your visit to its site. Cookies are sent to your computer and recognize you as a specific user by storing your personal preferences and technical information. We use a) Permanent cookies (i.e., cookies remain on your computer until you delete them) b) Temporary cookies (i.e., cookies remain until you close your browser). Cookies themselves do not contain or disclose personal information. If you submit personal information through the company’s website, the information may be linked to the data stored in the cookies. If you do not accept the use of cookies , you can change your browser settings so that it does not accept cookies (instructions on how to change the cookies settings in your browser can be found in its help section Browser).

9. Buying Products

In order to facilitate your search we have chosen a simple procedure: By using the search engine you will easily find a given product. In case you wish to place an order you complete the order form . The company does its best to provide services of high quality. Despite that, cases of errors in prices and ancillary products, characteristics cannot be excluded. Any discontinuation of the site’s operation, or any “human” errors during the information/printing of price of a product should also not be excluded. When your order is registered you will receive an automated email confirming the receipt of your order, and mentioning its details. After the dispatch of your order you will receive a second confirmation email stating the products to be delivered to you. Should any product of your order is pending we will contact you via email, or telephone.

10. Repudiation/Return – Replacement of Products

A)You are entitled to repudiate without due cause from the contract and return the purchased products being necessarily accompanied by the repudiation form that you will find in our website within 14 working days from the day your order was delivered. In case of product return and subject to the term and condition that they have been received and checked , the company is obliged to reimburse the amount paid within 7 working days, via the same method of payment selected when the order was placed. Any reimbursement charges borne the client.
B) You have the right to return the purchased products and ask for their replacement with other products or ask for the reimbursement of the purchase price: a) In all cases when a product is defective, or if a part is missing. b) In all cases, when a product delivered is different to the product ordered ,the company is obliged to pay indemnity in case of missing of an agreed specification or a defect exists attributed to its liability being not able for slight negligence.
C. You have the right to return the purchased products and request to be changed with another product/s equal to, or higher, than the initial amount paid. within 14 calendar days from the order delivery subject that the product that is to be exchanged is intact and not used. Changes on goods that have been acquired by changing another product are not allowed.
Products that are to be exchanged/returned must:
1. Be accompanied by their receipt.
2. The products must be intact and unused in their original packaging.

For refunds, the cost of shipping the product is borne by the buyer.
For changes, the cost of return and post-delivery costs is € 8 (if you ship with ELTA courier) and will be charged to the buyer upon receipt of the change product.
Otherwise, you can return it in any way you wish at your own charge and when you receive the change, 4 euros are paid for shipping costs.
The cost of return, change, and subsequent return of the product will be borne by the buyer.
Until the product arrives to us, it is at your own risk, so it is important to ensure that it is safely transported in order to avoid damage and therefore its failure to return.
The address to send the product is Kaftani Summer Clothes, FILIPPOU 2,OREOKASTRO , 57013, THESSALONIKI,GREECE.
• Bids will not be refunded and will only be changed in terms of number.

For any queries you can call at our customer service : +30 6945101701- +30 6980349005
(10:00-17:00) or email us at info@kaftani.gr.

11. Cancellation of Order

An order may be cancelled if the product has not yet been dispatched.

12. Methods of Payment

a. Payment upon delivery
By choosing this payment option, full payment is made to the courier service employee at the time of delivery.
c. Bank deposit
Please deposit the exact amount of your order to our

Pireaus Bank account : 5220-093197-800
ΙΒΑΝ: GR75 0172 2200 0052 2009 3197 800
Alpha Bank account : 487-00-2002-006649
ΙΒΑΝ: GR15 0140 4870 4870 0200 2006 649
and email the proof of payment to info@kaftani.gr.

13. Prices of the Products on Sale

VAT is included on all prices of all products sold online. The company reserves the right to readjust the prices. In any case and despite the fact that the best efforts are made for all data to be accurate, the company holds the right of making printing and/or technical errors in prices and product characteristics.

14. Order/Delivery of Products/Shipment Expenses

Upon completion of placing an order, a confirmation email with the order details is automatically sent to the client.
For Greece:
The orders are dispatched within 10 working days from the moment that an order is placed via ELTA courier. Delivery days and times are usually Monday-Friday, except for holidays, from 9am to 5 pm. The above do not apply during periods of extreme weather conditions, strikes and other causes of force majeure that may affect the correct delivery of goods.
For orders of 80 euros and under including shipping costs 4 euros charged to the customer, while for purchases over 80 € the mission is free.
For Europe and abroad:
The shipping cost depends on the order’s weight and the country that will be sent according to the pricelist of the official greek post office (ELTA).

17. Communication with Kaftani Summer Clothes

The user may communicate with the company by calling +30 6945101701 and +30 6980349005, by emailing info@kaftani.gr , or by post, Address: Filippou 2 , Oreokastro ,Post Code 57013 ,Thessaloniki,Greece .

15. Delay of Order

Your order may be delayed for the following reasons:
A supplier has delayed delivery of goods. In this case, the company will contact you to see whether you want to receive an alternative product, wait for the product to be delivered, or cancel the order.

16. Applicable Law & Competent Courts

The Greek law governs the contracts concluded with our e-shop and any disputes arising from these contracts are exclusively referred for solution by the courts of Thessaloniki.