SHIPMENTS TO GREECE
The shipment of products is made by Elta Courier company and the delivery times are:
• 1-2 working days within Attica
• 1-3 working days in the rest of Greece
• 1-5 working days in inaccessible areas
SHIPMENTS TO CYPRUS
The delivery options for all shipments to Cyprus through the courier company Kronos Express are:
• Standard delivery within 8 working days
• Fast delivery within 2 working days
Are there any shipping costs?
The transportation costs of shipments within Greece cost 4.20 euros.
Shipments within Greece for purchases of products over 150 euros are free of charge.
The shipping costs for Cyprus are the following:
Standard delivery 8.00 euros
Fast delivery 15,00 euros
Shipments to Cyprus for purchases of products over 250 euros are free of charge with the option of standard delivery of the order within 8 working days.
The cost of payment by cash on delivery (if as selected as your payment method) for Greece and Cyprus is 2.80 euros.
• How quickly will I receive my package?
From the moment the order is placed, we make sure that your products ship out within the same or the next business day.
• How am I informed about the status of my shipment?
Once the package ships out, you will receive an e-mail informing you that the order has shipped. The e-mail will include a tracking number to check the status of your order. If the courier company does not find you at the address you have given, it keeps the package in the store of your area for a total of 10 calendar days and then it is returned to our company.
• Can I pick up from the EltaCourier store in my area?
During the steps of completing your order you can select ‘pick-up from the store in my area’.
This means that you can pick up your package within the next 10 days from that store.
• Tips for your convenience!
1. Fill in your phone number and your e-mail correctly.
2. In the comments of the order you should fill in anything that may be useful (e.g. Name on the bell, preferred delivery times, etc.).
3. You can pick up your package even at your workplace. In this case we also need the name of the company.
4. We do not ship orders during public holidays and weekends.